Shipping

● Please allow 3 business days for RTS (Ready to ship) and 3 to 4 weeks for Customized items (not including weekends or holidays) for items to ship. All orders are shipped via USPS (US Postal Service) or UPS, Monday through Friday (excluding holidays). A tracking number will be emailed to you once your order is shipped. USA delivery is within 3-5 business days after the order ships.

● If you have made your payment with an e-check through PayPal, your order will not be shipped until the payment has cleared.

● If you have NOT received a tracking number after 3 business days, please check your junk/spam then email us to inquire about your order. If you have any questions, please contact us via email us.

● Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handled through the U.S. Postal Service, UPS, or FedEX, as the order is now in their possession. You can contact the U.S. Postal Service at usps.com,or (800)275-8777.

● If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office, as that is a delivery issue, and we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries MUST be handed through the U.S. Postal Service.

● All items that are made to order, that may have some minor defects.  If you are not satisfied with your order for any reason, please send me an email and I will do anything I can to make it right for you.

● All orders must select Shipping as the delivery method, if not local to Spartanburg, SC for local pickup.